The short version
Every KAP bracket is designed for one exact vehicle. If yours does not fit the vehicle it was ordered for, arrives damaged or is defective, we replace it at no cost. Because brackets are vehicle-specific, all sales are final for change of mind. Check fitment before you order and we are happy to help.
Our Fitment Guarantee
Order the bracket listed for your make, model, generation and seat side. If it does not fit that vehicle as described, we make it right.
What we do
- Confirm the issue with you; a couple of photos usually does it
- Ship the correct bracket, or refund you in full if we do not yet make one for your vehicle
- Cover all shipping costs
- Tell you whether the original needs to come back
What we need
- Contact within 30 days of delivery
- Your order number, vehicle year, model and trim, and a photo of the bracket against the seat mount
- A bracket that has not been drilled, bent, cut or modified
The guarantee covers the vehicle on the order. It does not cover a bracket ordered for a different vehicle, side or model year. If that has happened, contact us anyway. We will do what we can.
Damaged or defective on arrival
Contact us within 30 days of delivery with your order number and photos. We ship a replacement at no cost. We may ask for the original back with a prepaid label so we and our manufacturer can review it. Defects that appear later are covered by our Warranty & Fitment Guarantee.
Wrong item shipped
Contact us and we will ship the correct item at our cost. Keep the wrong one until we tell you what to do with it.
Change of mind
All sales are final. We do not accept returns because you changed your mind, sold the vehicle or found another product. A vehicle-specific bracket has no other home, and pricing to absorb open returns would mean charging every customer for it. This is disclosed on every product page and at checkout before you buy.
Unsure whether a bracket suits your vehicle? Contact us before you order with your year, model, trim and seat type.
Cancellations
Orders can be cancelled for a full refund until they ship. Contact us as soon as possible.
Refunds
Refunds go to your original payment method within 5 to 10 business days of approval, depending on your bank.
Contact
Email help@kap-industries.com with your order number, or use the contact form. We aim to respond within one business day, Monday to Friday, Mountain Time.
This page does not limit any rights you have under state consumer protection law.